US AUTO CRAFT
US AUTO CRAFT
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Privacy Policy

Effective Date: July 5, 2025

US AUTO CRAFT respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you.

By accessing or using this website, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name 
  • Email address 
  • Telephone number 
  • Vehicle make, model, year, and condition 
  • Information about vehicle damage or requested services 
  • Appointment or estimate-request details 
  • Photographs or documents you choose to upload 
  • Messages and other information submitted through website forms 
  • Any other information you choose to provide to us 

Please do not submit sensitive personal information through the website unless it is reasonably necessary for us to provide the requested service.


2. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website platform, hosting provider, analytics providers, and similar technologies.

This information may include:

  • Internet Protocol address 
  • Browser type 
  • Device type 
  • Operating system 
  • Approximate geographic location 
  • Referring website 
  • Pages viewed 
  • Date and time of access 
  • Website interactions 
  • Cookie and similar technology identifiers 

We use this information to operate the website, understand how visitors use it, diagnose technical issues, improve website performance, and protect against fraudulent or unauthorized activity.


3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies. These technologies may be used to:

  • Keep the website functioning properly 
  • Remember visitor preferences 
  • Measure website traffic and performance 
  • Understand how visitors interact with the website 
  • Improve our content and services 
  • Detect security threats or misuse 

Your browser may allow you to block, limit, or delete cookies. Disabling certain cookies may affect the availability or functionality of parts of the website.

Third-party services integrated into the website may also place or access cookies according to their own privacy policies.


4. How We Use Personal Information

US AUTO CRAFT may use personal information to:

  • Respond to questions and service inquiries 
  • Provide estimates or schedule appointments 
  • Communicate about requested repairs or services 
  • Evaluate vehicle damage based on information or photographs you provide 
  • Maintain customer and business records 
  • Improve our website and customer service 
  • Protect the security and integrity of our website 
  • Prevent fraud, abuse, or unlawful activity 
  • Comply with legal, regulatory, insurance, or contractual requirements 
  • Establish, exercise, or defend legal claims 
  • Send marketing communications when legally permitted and when appropriate consent has been obtained 

We will not use your personal information for materially different purposes without providing appropriate notice when required by law.


5. Telephone, Email, and Text Communications

When you provide your telephone number or email address, you authorize us to contact you regarding your inquiry, appointment, estimate, repair, or requested service.

We will not send automated marketing text messages unless you have provided any consent required by applicable law. Consent to receive marketing messages is not a condition of purchasing services from US AUTO CRAFT.

Standard telephone, text messaging, and data rates may apply.


6. How We Disclose Personal Information

We may disclose personal information to service providers that assist us with operating our business and website, including:

  • Website hosting and website-management providers 
  • Email and communications providers 
  • Scheduling and customer-management services 
  • Analytics and website-performance providers 
  • Information technology and cybersecurity providers 
  • Payment processors, when payment services are used 
  • Insurance companies, adjusters, parts suppliers, towing providers, repair partners, or other parties involved in providing requested automotive services 
  • Accountants, attorneys, consultants, and other professional advisers 

These parties may access personal information only as reasonably necessary to perform services for us or as otherwise permitted by law.

We may also disclose information:

  • When required by law, subpoena, court order, or legal process 
  • To respond to lawful requests from government authorities 
  • To investigate or prevent fraud, security incidents, or unlawful activity 
  • To protect the rights, property, or safety of US AUTO CRAFT, our customers, or others 
  • In connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction 
  • With your direction or consent 

7. Sale and Sharing of Personal Information

US AUTO CRAFT does not sell personal information for monetary consideration.

US AUTO CRAFT also does not knowingly share personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act.

If our practices change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.


8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and warranty records, complying with tax, accounting, insurance, and legal requirements, resolving disputes, and enforcing agreements.

Retention periods may vary depending on:

  • The type of information 
  • The purpose for which it was collected 
  • The status of the customer relationship 
  • Warranty or repair-record requirements 
  • Insurance requirements 
  • Applicable statutes of limitation 
  • Legal or regulatory obligations 

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.


9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, network, transmission method, or electronic storage system is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

You should avoid submitting highly sensitive information through unencrypted website forms or ordinary email.


10. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services, such as mapping services, social-media platforms, review websites, payment services, or embedded content.

US AUTO CRAFT does not control the privacy, security, or data practices of these third parties. Your interaction with a third-party website or service is governed by that party’s own terms and privacy policy.

We encourage you to review the privacy policies of third-party services before providing them with personal information.


11. Children’s Privacy

This website is intended for a general adult audience and is not directed to children under 13 years of age.

US AUTO CRAFT does not knowingly collect personal information online from children under 13. If we learn that we have received personal information from a child under 13, we will take reasonable steps to delete that information.

A parent or legal guardian who believes that a child under 13 has provided personal information to us may contact us at admin@us-autocraft.com.

COPPA applies to websites directed to children under 13 and to general-audience websites that have actual knowledge that they are collecting personal information from a child under 13. General-audience websites are permitted to prevent children under 13 from participating. 


12. California Privacy Rights

Depending on US AUTO CRAFT’s size, revenue, data-processing activities, and the applicability of California law, California residents may have the right to request that we:

  • Disclose the categories and specific pieces of personal information collected about them 
  • Disclose the sources, purposes, and categories of recipients associated with that information 
  • Correct inaccurate personal information 
  • Delete certain personal information 
  • Limit certain uses or disclosures of sensitive personal information 
  • Opt out of the sale or sharing of personal information 
  • Not discriminate against them for exercising applicable privacy rights 

Because US AUTO CRAFT does not currently sell or share personal information as described above, we do not currently provide a separate “Do Not Sell or Share My Personal Information” link.

California residents may submit a privacy request by emailing:

admin@us-autocraft.com

Please include “California Privacy Request” in the subject line and clearly describe your request.

We may need to verify your identity before processing a request. Verification may require confirming information previously provided to us. We will use verification information only to process and respond to the request.

An authorized agent may submit a request on behalf of a California resident when permitted by law. We may request evidence of the agent’s authority and may require the resident to verify their identity directly with us.

Applicable California rights include rights to know, delete, correct, opt out, limit certain sensitive-information uses, and receive equal treatment when exercising privacy rights. 


13. Global Privacy Control

A Global Privacy Control signal may communicate a visitor’s preference to opt out of the sale or sharing of personal information.

Because US AUTO CRAFT does not currently sell or share personal information for cross-context behavioral advertising, such an opt-out is not presently necessary. If our practices change and applicable California law requires us to recognize these signals, we will process supported Global Privacy Control signals as required by law.

Covered businesses that sell or share personal information must treat qualifying Global Privacy Control signals as valid opt-out requests. 


14. Do Not Track Signals

Some internet browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard governing how websites should respond to every Do Not Track signal, our website may not respond to traditional Do Not Track browser settings.

This section does not affect our obligation to recognize legally valid opt-out preference signals when applicable.


15. Your Communication Choices

You may ask us to stop sending promotional emails by following the unsubscribe instructions contained in the message or by contacting us at admin@us-autocraft.com.

Even after opting out of promotional communications, we may continue sending non-promotional messages concerning appointments, estimates, transactions, repairs, safety matters, or our ongoing business relationship with you.


16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website features, information practices, or legal obligations.

When we make changes, we will revise the effective date at the top of this page. Material changes may also be communicated through the website or by another appropriate method.

We encourage visitors to review this Privacy Policy periodically.


17. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

US AUTO CRAFT
Email: admin@us-autocraft.com


Copyright © 2024 US AUTO CRAFT - All Rights Reserved.

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